Application
The production application is included in the current core-service result.
On-demand service status
Check whether ConsignEngine’s core services are working.
Run the check below for a current operational or degraded response. The page does not run the check automatically.
A successful result is a current health check, not a historical uptime percentage, service-level guarantee, or diagnosis of every store device and network.
Ready when you are
Run a current service check
The check runs only when requested, so an ordinary page visit does not create database or monitoring traffic.
Data service
The application’s required data-service connection is included in the result.
Core configuration
Required production configuration is included without publishing internal details.
If something is not working
What to check before contacting support.
- 1. Run the service check. If it fails, use Check again to rule out a single failed request.
- 2. Confirm the counter device still has internet access and reload the affected page once.
- 3. Email support@consignengine.com with the store name, affected page, local time, and what happened.
Do not include passwords, card numbers, full exports, or customer records in the first support message.
View all contact routes →